What it's Like to Partner with Us - Part 2

Today, Patrick shares with us how much savings we found, how easy it really was to work with us, and some specific examples of service issues we’ve helped with.

We work remotely with the vast majority of our clients, but Patrick happens to be about an hour down the road from us. Thanks again for your time, Patrick!


How much savings did we find for you all?

I think we saw a 25-35% reduction?

On a scale of 1-10 how easy was it to work with us?

10!

What service issues have we been able to help you with?

My hauling charges! And simple things like getting a new container. My managers have probably called the hauler 4-5 times, and now I can turn that over to you all.

We’ve also had missed pickups. Carolina Woods, one of our properties, is a good example. The haulers were dreadful, the containers were in terrible shape. We weren’t getting punctual removal. That has changed now!

We’ve got new containers out there and we’ve got a difference structure now. It’s been very beneficial. Carolina Woods was one where I really needed you all to step in and reach out to your hauler contracts especially since we had just taken over the management portion for that location. Taking over contract management for us

Would you recommend our services? Why or why not?

No, because I don’t want my competitors to find you!

Actually, I have recommended you all before. A lot of my colleagues and contemporaries are in similar positions to me.

I handle a lot of operations. I also wear a development hat, trying to organically grow the company whether it be through acquisition or new construction or new property management opportunities. I simply don’t have time to negotiate our hauling contracts.

Getting notifications that expirations are coming up is extremely helpful. A lot of the service contracts we have automatically renew. If I don’t know they’re coming up to the deadline of when I can serve notification, that locks me in for another year or two! I am just not as in tune with when those contracts come up.

Being able to rely on you all has made things a lot easier for me.